Apartment refurbishment, St James South London

Client Testimonial

"Howler had been contracted to carry out the installation of temporary fire alarms to each of our apartment blocks, following a fire to another block on the estate. Whilst I was not involved in their procurement, I understand that it was on recommendation through one of our M&E department. The appointment itself was done on very short notice, Howler were extremely positive in ensuring that they mobilised as quickly as they possibly could. The specification provided by the Fire Engineer was very high level, despite this Howler were able to interpret their requirements and provide proposals that met the expectations of both the Fire Engineer and the LFB. Their proposals were also competitive commercially.

As the works progressed it became clear that the installers on site were equally positive in terms of their attitude. They were prepared to work early mornings and late nights in order to get into the apartments wherever possible, and their flexibility was key in getting the programme closed out as quickly as they did. Comparably, the installers used by a third party on another part of the estate have taken three times as long to (almost) complete a comparable installation. The attitude of the operatives was commendable, as was the quality of their workmanship and ability to minimise their impact on the residents. Whilst there have been some teething problems with the installation, these have generally been outside of Howler’s control and they have responded quickly. Probably our only major learning from the process was the need to pre-agree a maintenance strategy to commence after installation to deal with the inevitable problems that occur with alarms on a live site.

To summarise, St James (as a customer) have been very satisfied with the services provided by Howler. The circumstances have not been the easiest, but they have met the many challenges faced with a positive attitude and provided a product that does the job we require it to."

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Project Outline

Apartment Block Refurbishment

Our Client

St James, South London

Products Used

BS5839-1 Certified Fire Alarm System

Add-ons/Integration

Ongoing support with planned maintenance and technical help

Project Outline

Remedial works were being undertaken on eight blocks of apartments due to insufficient and deficient fire stopping, along with non-compliant cladding

Project Challenges

As a residential project, it was vital that fire warning systems were in place at all times. The challenge was to install a BS 5839-1 system in as short a time as possible to ensure the safety of occupants. As a BAFE SP203 registered company, we were able to work with the London Fire Brigade and independent risk assessors, to interpret the requirements of both parties and provide a practical solution

Howler Solutions

Our wireless system provided a solution to the challenge and was designed, installed and signed off in record time. We continue to support with planned maintenance and technical help as work progress in the apartment blocks

CASE STUDY: Apartment refurbishment, St James South London

Project Outline

Our Client

Products Used

Add-ons/Integration

Project Outline

Project Challenges

Howler Solutions

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